Legal

Terms & Conditions

Clear booking, payment, and service terms for IceFleet customers.

Bookings

Bookings may be confirmed from same-day service up to 90 days before service delivery depending on availability and service type.

All bookings are subject to vehicle, driver, and service availability at the time of confirmation.

Payments

Fixed-price website bookings must be paid in full before they are confirmed unless otherwise stated. Quote-required and manually managed bookings may be invoiced separately.

Cancellations & Refunds

Cancellation and refund handling depends on service type, notice period, and supplier commitments. Please refer to the Refund Policy for operational rules.

Service delivery

Pickup times, estimated durations, and routing may be affected by traffic, weather, road closures, flight changes, or operational safety constraints.

Liability & no-show

IceFleet is not liable for indirect losses, missed connections, or delays caused by circumstances outside reasonable operational control. No-shows may be treated as fully chargeable unless otherwise agreed in writing.

Vehicle / rental responsibility

Customers renting or using IceFleet vehicles are responsible for complying with agreed operating terms, lawful use, and any documented vehicle handover conditions.

Governing law

These services are governed by Icelandic law and jurisdiction.