Legal
Terms & Conditions
Clear booking, payment, and service terms for IceFleet customers.
Bookings
Bookings may be confirmed from same-day service up to 90 days before service delivery depending on availability and service type.
All bookings are subject to vehicle, driver, and service availability at the time of confirmation.
Payments
Fixed-price website bookings must be paid in full before they are confirmed unless otherwise stated. Quote-required and manually managed bookings may be invoiced separately.
Cancellations & Refunds
Cancellation and refund handling depends on service type, notice period, and supplier commitments. Please refer to the Refund Policy for operational rules.
Service delivery
Pickup times, estimated durations, and routing may be affected by traffic, weather, road closures, flight changes, or operational safety constraints.
Liability & no-show
IceFleet is not liable for indirect losses, missed connections, or delays caused by circumstances outside reasonable operational control. No-shows may be treated as fully chargeable unless otherwise agreed in writing.
Vehicle / rental responsibility
Customers renting or using IceFleet vehicles are responsible for complying with agreed operating terms, lawful use, and any documented vehicle handover conditions.
Governing law
These services are governed by Icelandic law and jurisdiction.